Table of Contents
Getting Started
     Quick Start Guide
Restaurant Setup
     Restaurants
     Admins
     Employees
     Restaurant Information
     Table Groups
     Table Types
     Tables
     Amenities
     Documents & Files
     Location Information
     Photos
     Store Items
Reservation System
     Orders
     Reservations
     Adding Reservations
     Editing Reservations
     Cancellations
     Calendar
     Weekly Payouts
     Refunds
     Reports
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Table Rates
     Tax Rates
     Discounts
     Holidays
     Block Off Tables
Support
     Customer Service
Reservations

Reservations are a core component of the Restaurant Res system where customers, restaurant admins, and employees can reserve tables. Reservations and reservation numbers are specific to a particular table reserved for specific dates. Reservations are a part of orders. If more than one table was reserved in a single order, each table will have its own reservation number.

Viewing a reservation has the following components:

  • Customer Information
  • A description of the table that was reserved: table name, dates, duration, and number of adults and children.
  • Notes - Restaurant admins and employees can enter and view notes for the reservation.
  • Transaction Log - Restaurant admins and employees can view a history of what has happened with the reservation.
  • Reservation Summary - A detailed payment breakdown. Admins and Employees can make changes as needed.
  • Cancel Reservation - Restaurant admins and employees can cancel the reservation from here. Customers can also cancel their reservation if the restaurant allows this option in the reservation settings.
  • Customer Check-In - Restaurant admins and employees can check customers in and out.




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