Table of Contents
Getting Started
     Quick Start Guide
Restaurant Setup
     Restaurants
     Admins
     Employees
     Restaurant Information
     Table Groups
     Table Types
     Tables
     Amenities
     Documents & Files
     Location Information
     Photos
     Store Items
Reservation System
     Orders
     Reservations
     Adding Reservations
     Editing Reservations
     Cancellations
     Calendar
     Weekly Payouts
     Refunds
     Reports
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Table Rates
     Tax Rates
     Discounts
     Holidays
     Block Off Tables
Support
     Customer Service
Adding Reservations

As a restaurant admin or employee, there are three ways to add a new reservation:

  • Calendar
  • Search Available Tables
  • Reservations Search

    Calendar

    Restaurant admins and employees may find that the Calendar is a quick and easy way to find available tables and to make reservations. The Calendar can be found under the restaurants menu.

    More details about the Calendar can be found on the Calendar documentation page. However, admins and employees can browse by date and select available items to reserve.

    One important thing to note is that reserving a table this way does not require admins or employees to first put the table into a shopping cart and then proceed to checkout. This provides a 'quick check-out' process but also means that only one table can be booked or reserved at a time. Find an available table and click 'Book Now'.

    On the next page, enter in the number of duration that you want to reserve and click the 'Check Availability' button. If the table has a conflict for the selected options, it will show a list of conflicts.

    If there are no conflicts after checking the table's availability, the page will ask for some customer information such as:

  • Number of Adults
  • Number of Children

    After entering in customer information, click the 'Checkout' button.

    A summary of the order will be shown including the table being reserved. Enter in customer information such as:

  • First Name (Required)
  • Last Name (Required)
  • Email Address (Required)
  • Address 1
  • Address 2
  • City
  • Country
  • State / Province / Region
  • Zipcode
  • Vehicle License Plate Number
  • Home Phone Number
  • Mobile Phone Number (Required)
  • Payments Collected - Cash
  • Payments Collected - Credit Card

    There is also an order summary section which shows the type of table being purchased, taxes, fees, and the order total. When you are ready to complete the order, click the 'Place Order' button.

    The order will be placed and a success page will be displayed with order details such as the order number and the reservation number.


    Search Available Tables

    This advanced search page is a good way to search for specific criteria or to reserve multiple table at once. Search Available Tables can be accessed by clicking on 'Search Available Tables' from the restaurant's menu.

    The Search Available Tables page provides advanced search capabilities to find available tables.

    Search options include:

  • Table Type - Lists available Table Types that are available at the restaurant.
  • Date
  • Duration
  • Group

    A results list will show tables that are available. Tables that are available will have a 'Select' button to add the table to the shopping cart.

    If a table isn't available, a red x will appear that says 'Check Availability'. Hover over the x to get details as to why the table is not available. Restaurant admins and employees will be shown additional information such as the reservation number that has the table reserved. Admins and employees can click on the reservation number to view reservation details.

    Anyone can click on the 'Check Availability' link which will take the user to the related table page. In the availability section, users can use the calendar to view a tables availability. A padlock means that the date is out of season. A red x means that the table has already been reserved for that date. This view is great for identifying open blocks of time that the table is available from a calendar perspective.

    A green checkmark means that the table is available for that date. Clicking on a green checkmark will take the user to the 'Search Available Tables' page (described above).

    Once an available table has been selected and the 'Select' button has been clicked from the search results, the next page will ask for some customer information. When finished, click the 'Add to Cart' button.

    A success page will show that the table has been added to the shopping cart.

    When you are finished adding tables to your shopping cart and want to checkout, click on 'Cart' from the top menu to view your shopping cart.

    Tables can be removed from your cart here. If all looks good, click on the 'Proceed to Checkout' button. Review your order and enter in customer information. When finished, click on the 'Place Order' button.

    The order will be placed and a success page will be shown with details of the order including the order number and reservation numbers for each table reserved.


    Reservations Search

    The 'Reservations Search' area can be found on Restaurant, Group, and Table pages if the reservation system has been enabled for the restaurant.

    Enter a date and number of duration. Click the Search button. This will take users to the 'Search Available Tables' page (described above).



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